Terms of Service 📜
Welcome to Noriqeva™. These Terms govern your access to and use of our website, online shopping services, product information, and customer support features. 🏡✨
Noriqeva™ is owned and operated by Hangzhou Xincheng Menghu E-commerce Co., Ltd.
👤 1. Eligibility and Use of the Services
By using our Services, you confirm that you have reached the age of majority required in your place of residence or have the legal authority to enter into a purchase agreement. You are responsible for providing accurate information and maintaining the security of your account credentials. 🛡️
🛍️ 2 – 6. Products, Orders, Pricing & Payment
02 / Our Products & 03 / Orders & Acceptance
We make reasonable efforts to display product photos and details accurately. Submitting an order is an offer to purchase, which becomes fully accepted once payment is authorized. We reserve the right to decline orders in cases of pricing errors, suspected fraud, or unavailability. ✨
04 / Order Changes & Cancellations
Need to make changes? Contact us at service@noriqeva.com within 12 hours of placing your order. Once fulfillment progresses too far, items can still be returned under our 180-day policy. ⏱️
05 / Prices, Currency & 06 / Payment
Transactions are processed in United States Dollars (USD) unless another currency is shown. Secure payment methods (PayPal, major credit/debit cards) are available at checkout. We never ask for full card numbers or passwords via email! 💳
📦 7 – 13. Shipping, Delivery, Returns & Refunds
07 – 9. Shipping Charges, Processing & Delays
Standard shipping is a flat fee of $5.99 per order. Processing takes 2–4 business days (up to 5 during peak volume). Estimated delivery timeframes:
| Destination | Estimated Delivery Time |
|---|---|
| 🇺🇸 United States | 10–15 Business Days |
| 🇨🇦 Canada | 11–16 Business Days |
| 🇬🇧 United Kingdom | 11–16 Business Days |
| 🇦🇺 Australia | 11–16 Business Days |
| 🌍 Rest of World | 15–20 Business Days |
10 – 13. Returns, Authorization & Damaged Items
We offer a generous 180-Day Return Window! Always contact us before sending items back. Approved refunds are initiated within 5–10 business days after inspection. For visible delivery damage, reporting within 72 hours is recommended. 🌟
✨ 14 – 18. Intellectual Property, Third Parties & Feedback
14 / Intellectual Property
All brand names, logos, product photography, text, layouts, and designs on Noriqeva™ are protected by intellectual property laws and may not be copied or commercially exploited without permission. 📋
15 – 18. Third-Party Services, Privacy & Feedback
Our website relies on trusted third-party providers for hosting, payment, and logistics. Personal info is handled per our Privacy Policy, and voluntary feedback/reviews submitted to us help improve our services. 🏡
⚖️ 19 – 31. Errors, Liability, Governing Law & Consumer Rights
19 – 24. Errors, Prohibited Uses, Disclaimers & Liability
We correct genuine pricing or description errors and prohibit unlawful platform use or security interference. Services are provided with standard legal protections, and liability is limited to the extent permitted by applicable law. 🛡️
25 – 31. Severability, Governing Law & Consumer Rights
Governed by applicable laws relevant to Hangzhou Xincheng Menghu E-commerce Co., Ltd., these Terms operate alongside mandatory consumer protection laws (including statutory cooling-off periods and defect remedies where applicable). Our 180-day return policy is an additional benefit. 🌍
💌 32. Contact Information
If you have questions about these Terms, orders, shipping, or returns, please reach out to us:
Email: service@noriqeva.com
Phone: +86 18758082805
Business Hours: 9:00 AM – 10:00 PM